If you are not receiving e-mail you're expecting from NBX, there are several common reasons this may occur, including:
You marked a previous NBX e-mail as spam.
Your e-mail provider sent NBX e-mail into a low-priority queue and did not deliver it to your inbox.
The e-mail was delivered, but is in your spam or junk folder.
If the issue was not resolved, open a support ticket and our Customer Success team will be happy to help you.